Papercare is strongly indulged in protecting, securing and respecting your privacy This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We may collect various types of personal information from you when you use our product, including but not limited to:

• Contact information (such as name, email address, phone number)
• Account credentials (such as username, password)
• Payment information (such as credit card details)
• Usage data (such as interactions with our platform, features used)
• Device information (such as IP address, browser type, device type)
• Cookies and similar tracking technologies (for more information, please refer to our Cookie Policy)
  We collect this information for purposes such as providing and improving our services, personalising your experience, processing payments, and communicating with you about your account and updates to our services.

How We Use Your Information

We may use your personal information for the following purposes:

• To provide and maintain our product.
• To process your payments and provide customer support.
• To communicate with you about your account and updates to our services.
• To personalise your experience and improve our services.
• To detect, prevent, and address technical issues and security vulnerabilities.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• To comply with legal obligations or respond to lawful requests from government authorities.
• To protect and defend our rights or property.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets.
• Other people where your consent is taken.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction.

Where Your Personal Data is Stored

At our organisation, the personal data we collect from you is securely stored on information technology systems based in the UK. Additionally, some data processing concerning web and email services may be conducted on our behalf by a trusted third party.
When it comes to storing, transferring, or processing personal data outside of the UK, we adhere to strict regulations. We ensure that any transfer of personal data is conducted using appropriate lawful transfer mechanisms, such as Standard Contractual Clauses, to uphold data protection standards.
It’s important to note that while we take every precaution to safeguard your personal data, the transmission of information over the internet may not be entirely secure. Despite our best efforts, we cannot guarantee the absolute security of data transmitted to our Site. Any transmission of data is undertaken at your own risk. However, upon receiving your information, we implement rigorous procedures and security features to prevent unauthorised access and maintain the integrity of your data. Your privacy and security are our top priorities, and we continuously strive to uphold the highest standards of data protection.

Retention Period

The duration for which we retain your personal data is determined by various factors, including the nature of the data and whether there’s a continuing business necessity to keep it. This necessity may arise from fulfilling your requests for services or adhering to legal, tax, or accounting obligations.
We commit to retaining your personal data for the duration of our relationship with you and for a subsequent period during which it’s necessary to maintain it for ongoing business purposes which you can refer to section 13(k) of Terms . Our data retention policies and practices guide this process. Upon the conclusion of this period, we ensure the data is either deleted or anonymised in accordance with established protocols.
Our commitment is to uphold the highest standards of data protection, ensuring that your personal information is handled responsibly and in line with regulatory requirements.

Your Rights

You have rights regarding your personal information under data protection laws, including the right to:
• Access and receive a copy of your personal information.
• Rectify any inaccuracies in your personal information.
• Erase your personal information under certain conditions.
• Restrict or object to the processing of your personal information.
• Restrict us for not processing your personal data for marketing purposes. (We usually inform you about this before collecting your data if we have an intention to use your data for such purpose or to disclose your information to any third party which you can exercise your right to prevent such processing by checking certain boxes on the forms from where we use to collect data or you can anytime contact us as well.
If you have any questions or concerns about our privacy practices, please contact us at support@papercare.co. For more information about your rights, you can also visit the Information Commissioner’s Office (ICO).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at info@papercare.co.
Thank you for entrusting us with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

Papercare Working Papers Limited
17 Dalston gardens, Stanmore, London, HA7 1DA
Website – www.papercare.co.uk             
Email – contact@papercare.co.uk
Phone Number –  +44 02070788999